Streamline your order-to-cash process with our comprehensive Order Management System that provides end-to-end visibility, automates workflows, and enhances customer satisfaction.
Xisha’s Order Management System provides a unified platform for managing the complete order lifecycle from initial capture through fulfillment, invoicing, and payment collection, delivering operational excellence and enhanced customer experiences.
Organizations across industries struggle with complex order management processes that impact efficiency, accuracy, and customer satisfaction. Common challenges include:
Disconnected applications for order entry, inventory, shipping, and accounting leading to data inconsistencies
Difficulty tracking order status across multiple channels, locations, and fulfillment points
Challenges maintaining accurate inventory availability across sales channels and fulfillment locations
Inefficient management of order changes, cancellations, returns, and special requests
Xisha’s Order Management System delivers a comprehensive platform for centralizing, automating, and optimizing your entire order processing workflow across all sales channels and fulfillment locations.
Unified processing of orders from all sales channels including web, mobile, call center, EDI, and physical locations
Automated allocation to optimal fulfillment locations based on inventory, proximity, cost, and service level agreements
Accurate stock availability across all locations with automated reservation and allocation
Configurable approval processes, exception handling, and fulfillment rules
Automated notifications of order confirmation, status updates, shipping information, and delivery details and real-time dashboards
Reduce order processing time by up to 70% through automation of validation, routing, and fulfillment workflows.
Minimize errors by eliminating manual data entry and enforcing standardized processes, reducing error rates.
Optimize inventory levels across your network with accurate demand visibility and intelligent allocation, reducing carrying costs.
Reduce cancellations and returns through accurate product information, inventory availability, and timely fulfillment.
Analysis of your current order management workflows, systems, and pain points to identify optimization opportunities
Customized configuration planning based on your specific business rules, channels, and fulfillment models
Seamless connections with your e-commerce platforms, ERP, WMS, shipping carriers, and payment processors
Implementation of workflows, business rules, and user interfaces with rigorous testing across scenarios
Comprehensive education for administrators, customer service representatives, and fulfillment teams
With implementations across retail, manufacturing, distribution, and healthcare sectors, our team brings deep domain knowledge to your specific order management challenges
Whether you're processing hundreds or millions of orders monthly, our platform scales seamlessly to meet your volume requirements without performance degradation
Consent-based collection with encrypted storage and access control
Our solution adapts to your unique business processes rather than forcing standardized workflows that may not match your operational needs
We provide continuous support, regular updates, and proactive optimization recommendations to ensure maximum value from your implementation.
Schedule a personalized demonstration to see how our Order Management System can streamline your operations and enhance customer satisfaction.
Single point engagement model bringing new age technologies to businesses and brand across the globe.
Jenstejnska 1776/2,
Praha 2, 12000, Czech Republic
hq@xisha.org
General Inquries :
info@xisha.org
Sales Inquries :
sales@xisha.org
Work With Us :
careers@xisha.org
Support :
support@xisha.org